The Mobile Crisis Response program delivers person-centered, trauma-informed services that promote resiliency, rehabilitation, and recovery. Mobile Crisis responds to support individuals who are experiencing or are at imminent risk of experiencing a mental health related crisis. Response is available via phone or in person to adults, adolescents, children, families, or community providers in Broome County.
Mobile Crisis Response aims to provide immediate support and offer alternatives to hospitalization when appropriate, focusing on de-escalation, engagement, symptom reduction, and stabilization.
For immediate safety concerns, call 911 for local law enforcement response.
Our Mobile Crisis Response staff include NYS Licensed Master Social Workers (LMSW), and NYS Certified Peer Specialists in the role of Case Managers; our staff are committed to providing effective crisis interventions, safety planning and de-escalation.
Mobile Crisis will assess immediate needs and facilitate a resolution. An additional 30-days of follow-up are offered for support, which may involve a phone call, an in-person meeting, a referral to a mental health treatment provider, or accessing other community resources; each follow-up is individualized to meet the needs of the individual.
Mobile Crisis services are covered by insurance, however uninsured individuals are not charged for the service.
Mobile Crisis Response
Call: 607-766-1369
Email: mobilecrisis@mhast.org
HOURS OF OPERATION
*We are closed 6 holidays each year: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day.