• 47 Broad Avenue Binghamton, NY 13904

  • Phone (607) 771-8888

  • Fax (607) 771-8892

Crisis Respite Senior Recovery Specialist

Mental Health Association of the Southern Tier


  • High school or equivalent (Required)

  • US work authorization (Required)

  • Driver's License (Preferred)

Full Job Description


The Crisis Respite Senior Recovery Specialist is responsible for instilling hope, supporting wellness; and demonstrating that recovery is real and attainable. Our guests are aged 18+, in need of crisis intervention services, and do not need assistance with their ADLs. Learn more about Our House at this link: https://mhast.org/our-house.html.

Join us to help clients explore their personal goals and engage them in community and social events using compassion, trauma-informed techniques, and peer support. This position will also assist the Team Lead in overseeing the daily operations of the Crisis Respite House.


  • High School diploma required; college-level academic work in a related field strongly preferred
  • Must possess a current peer certification or training certificate from an accredited peer training program
  • At least 2 years’ experience working as a peer
  • Personal experience as a recipient of mental health and/or substance use services, with three years of successful recovery
  • Working knowledge of issues facing persons with mental health and substance use concerns
  • Ability to remain at ease and comfortable when dealing with individuals in crisis
  • Office skills, including the ability to use a computer, fax and copier
  • Supervisory experience preferred
  • Experience working in a residential facility preferred
  • Experience with conducting needs assessments strongly preferred
  • Experience with developing care plans strongly preferred
  • Medicaid billing experience including documentation in an Electronic Health Record
  • Must possess a valid driver’s license and a driving record acceptable to MHAST insurance carrier
  • Must satisfy required background checks, which include a criminal background check with results that are acceptable to the NYS Justice Center
  • Ability to occasionally ascend/descend stairs


  • Provide support and advocacy to individuals in crisis
  • Help individuals clarify problems and identify the need for healthy changes
  • Model wellness and recovery, helping individuals work toward their own goals while utilizing a person-centered approach based on individual needs
  • Assist individuals in connecting with community-based supportive services
  • Promote empowerment through meaningful wellness activities and self-advocacy education
  • Answer Warm Line calls and provide peer support and active listening. Ensure compliance with agency and state requirements regarding the Warm Line
  • Assist the Team Lead with training, inventory, and maintaining the smooth functioning of the House
  • Ensure compliance with all safety regulations and emergency plans
  • Assist with insurance verification and authorization for respite stay when appropriate
  • Maintain electronic records
  • Strictly adhere to HIPAA's guidelines regarding Protected Health Information, as outlined in the agency's HIPAA policy manual
  • Additional job duties as assigned

Reports to: Crisis Respite Team Lead

Status: Non-exempt

Hours: Full time

Schedule: 8:00 a.m.-4:00 p.m. Monday/Wednesday/Friday and 11:00 a.m.-7:00 p.m. Tuesday/Thursday. May fill in other shifts as necessary.

Job Type: Full-time


  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Health savings account
  • Paid time off
  • Retirement plan


  • 8 hour shift

COVID-19 considerations:
MHAST is committed to providing a safe environment for our employees and the community. In accordance with current CDC guidelines for healthcare facilities, employees continue to wear masks and take COVID-19 precautions.


  • High school or equivalent (Required)


  • Peer work: 2 years (Preferred)
  • Supervisory: 1 year (Preferred)


  • Driver's License (Preferred)

Work Location:

  • One location

Work Remotely:

  • No