• 47 Broad Avenue Binghamton, NY 13904

  • Phone (607) 771-8888

  • Fax (607) 771-8892

Team Leader – Project Hope

Mental Health Association of the Southern Tier

Position Summary:
The Team Leader supervises a team of crisis counselors in the field or virtually
Qualifications (Education, Experience, Skills)

  • Master’s degree in Behavioral health is preferred
  • Experienced disaster behavioral health worker or behavioral health professional
  • Experience supervising paraprofessional or less-experienced crisis counselors
  • Knowledge of the mental health system
  • Able to interact professionally and effectively with staff and clients
  • Must have strong computer skills
  • Must be able to drive, with a valid Driver’s License and reliable transportation, and a driving record acceptable to MHAST’s insurance carrier
  • Must satisfy required background checks including NYS Justice Center, DMV, etc.


  • Provide clinical and management supervision to Crisis Counselors in the field or virtually
  • Help to assess people who require traditional mental health or substance use treatment
  • Provide coordination and oversight of the crisis counselors’ plans of service
  • Provide survivors with information and education about typical reactions, helpful coping strategies, and available COVID pandemic-related resources
  • Build rapport with fellow team members and supervisor, understanding the importance of representing MHAST positively at all times
  • Use data to conduct ongoing needs assessment
  • Perform crisis counseling as needed
  • Coordinate data collection activities
  • Review and accept or reject forms submitted through the mobile application
  • Other related duties as assigned


HOURS:                       40/week
STATUS:                      Non-Exempt, Temporary through December 15, 2021
REPORTS TO:              Project Coordinator
SALARY:                      $35.00/hour