• 47 Broad Avenue Binghamton, NY 13904

  • Phone (607) 771-8888

  • Fax (607) 771-8892

Peer Advocate

Mental Health Association of the Southern Tier

Our mission is to incorporate the value of recovery, self-help and empowerment by educating and advocating for individuals in the community and recipients of Mental Health services. The Advocate at MHAST works with individuals to utilize appropriate community services, and to provide support, guidance and assistance

  • Bachelor’s or Associates Degree; or college level academic work in a related field preferred; or a High School Diploma or equivalent with relevant experience/ knowledge base of mental health
  • Personal experience as a recipient of mental health and/or substance abuse services with two years of successful recovery is required
  • Qualify for and complete New York State Peer Specialist Certification within six months of hire is required http://nypeerspecialist.org
  • Knowledge of the mental health system
  • Effective communication and presentation skills
  • Ability to interact professionally with staff and clients
  • Familiarity with community supports and local services
  • Basic knowledge of Microsoft programs
  • Experience/general understanding of documentation procedures including electronic recordkeeping
  • Approval by New York State Justice Center via fingerprinting and criminal background check is required
  • Must be able to drive with a valid NYS driver’s license; and a driving record acceptable to MHAST insurance carrier
  • Must not be on the NYS Medicaid Exclusion List
  • Demonstrates a commitment to the Mental Health Association of the Southern Tier’s mission and vision


  • Provide individual advocacy through walk-in hours (as COVID safety measures permit) and by appointment
    • provide support, compassion and empathy to recipients
    • address social determinants and assist clients with referrals for various living needs (housing, shelter, food, clothing, utilities)
    • link recipients to support and educational services
    • assist individuals with navigating both the primary care and behavioral health care systems
    • provide individuals assistance with the application process for benefits eligibility and SSI/SSDI entitlement(s)
    • be a present advocate at court, SSI/SSDI and/or DSS hearings for clients as appropriate
  • Attend community outreach presentations and programming
  • Provide quarterly client statistics to Director of Peer Support Services
  • Participate in appropriate community collaborations
  • Participate in advocacy trainings/workshops as advised by Director of Peer Support Services
  • Follow up with requests for information, referrals and advocacy from the agency website
  • Individuals in this role will have access to Protected Health Information (PHI) as part of their job duties:
    • Access is only allowed on a “need to know” basis to perform the necessary job duties in this role
    • Access to the PHI of individuals being served outside of this program is restricted (via the electronic medical record system)
    • Access to, use of, and disclosure of PHI is to be done in compliance with the agency’s HIPAA policy manual

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

REPORTS TO:     Director of Peer Support Services
STATUS:               Non-Exempt/Full Time